Accessibility

Tezumi wants everyone to be able to discover, learn about, and buy Japanese tea and teaware on our website. We design and review tezumi.com with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our reference, and we keep working at it: accessibility is part of how we build every new page and feature, and we review the site regularly with automated tools and real-world testing using keyboards and screen readers.

We are here to help

If anything on our site is difficult to use, or if you would like help placing an order, finding a product, or reading any of our content, please get in touch. We will respond within one business day, and we will help you complete whatever you came here to do, including taking your order by email or phone if that is easier for you.

• Email: teatime@tezumi.com (please put “Accessibility” in the subject line so it reaches us fastest)
• Phone: +1 (484) 580-9868 (leave a voicemail with your name and number and we will call you back)
• Or use our contact form

When you write to us, it helps to tell us which page you were on, what you were trying to do, and the device, browser, or assistive technology you were using. We will reply in whatever format works best for you.

Feedback is welcome

Your experience matters to us. If you have suggestions about how we can make our site easier to use, we would love to hear them.

Last updated: October 20, 2026